New Node Icon Home Screen

Answered

FollowFollowed by 2 people

Alex Shepherd

• 3 months ago

Just got a new Node Icon. The Home Screen doesn’t seem to be mine. It has Qobuz as most used app and all the recently played are from Qobuz. I don’t subscribe to Qobuz. Despite playing from Tidal and Spotify only the Home Screen is not updating

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• Official comment

  

  Tony W.

  Product Support Manager

  • 3 months ago

  Hi Alex

  Please select Settings, Diagnostics, Reboot.

  After a restart, please wait 10 minutes or so for it to replicate with your other players. If the problem persists, please select Settings, Send Support Request as our Support Crew would like to take a closer look.
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  Alex Shepherd

  • 3 months ago

  I bought what was going to be the distributors demo model so I think it had their settings. I’ve cancelled all their subscriptions but I still seem to operating off two separate home screens. Should they be the same? I have two different players in different rooms.

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  Tony W.

  Product Support Manager

  • 3 months ago

  I would factory reset the ICON and set it up as new. It will replicate the other players settings if on the same home network.
  https://support1.bluesound.com/hc/en-us/search/click?data=BAh7DjoHaWRpBK7o7ws6D2FjY291bnRfaWRpA6RDBToJdHlwZUkiDGFydGljbGUGOgZFVDoIdXJsSSJ3aHR0cHM6Ly9zdXBwb3J0MS5ibHVlc291bmQuY29tL2hjL2VuLXVzL2FydGljbGVzLzIwMDI3MjA0Ni1Ib3ctZG8tSS1wZXJmb3JtLWEtZmFjdG9yeS1yZXNldC1vbi1teS1CbHVlc291bmQtUGxheWVyBjsIVDoOc2VhcmNoX2lkSSIpOGU2YjNmZDItMzFhMy00ZDgyLWJlOWMtNzRmMDNjZWFmZjFlBjsIRjoJcmFua2kGOgtsb2NhbGVJIgplbi11cwY7CFQ6CnF1ZXJ5SSISRmFjdG9yeSByZXNldAY7CFQ6EnJlc3VsdHNfY291bnRpLA%3D%3D--35a593b0a7f72d59d7a890cbed5166f446c89251

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