After 600 rips, Vault 2i is rejecting all CDs. SIgh.

Answered

Kurt Guttenberg

• December 18, 2024 17:27

I see others have had this issue, but I don't see much in the way of a resolution -- other than one user who took their unit apart and installed their own new CD drive.

After loading 14000 songs (according to the last indexing), the Vault is now rejecting everything. Even discs it read find before. Reboot made no difference. Upon insertion you can hear the unit going through mechanical gyrations and then it spits the disc back out after about 45 seconds.

Does Bluesound have any sort of fix for this? I used to have an old Ford pickup truck with a front loader CD player that I used pretty heavily for about 20 years. When the truck finally died, the CD unit was still working fine.....why has this one only lasted since ~3 months.

 

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • December 18, 2024 17:40

  Hi Kurt,
  
  I see that you submitted a support request. A member of our support crew will reach out to you soon.
  
  Thanks for #LivingHiFi

Please sign in to leave a comment.