Powernode 2i suddenly shuts down

Answered

Jean-François Millette

• December 17, 2024 18:52
• Edited

The powernode plays, everything seems all good (solid blue light), and then suddenly, it shut down. No reason. And then, it suddenly goes back on and most of the time it took a while and i couldn't do anything to bring it back on before.

I am using Apple Music.

It is not the power at my place, there's something else connect in the same wall sucket. And it is not my device because it is doing this with everyone device. 

I have to say i have this powernode since 3 years and there's always problem to make it work properly. When it plays, it is great, but there's always complicaitons. 

So please, if you can help solve this, i would appreciate. 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • December 17, 2024 19:19
  • Edited

  As always in these cases, please select Settings, Send Support Request in the BluOS App so our Support Crew may review the log file and help troubleshoot.

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