echo problem

Answered

Bertus de Boer

• December 06, 2024 15:33

I own a Bluesound Pulse set.
Soundbar+ | Sub+ | 2x Flex 2i all connected with network cable.
This set is placed in Multi-player group.
No problem when watching TV, but when I switch to internet radio (Tuneln), after a while an echo appears in the sound.
If you then switch to another radio, it is temporarily resolved.
The strange thing is that when the Sub+ is completely switched off, no echo occurs when listening to the radio.
Are there others who know this problem? Tips are welcome.
This malfunction is known to Bluesound Support, but they also do not know a solution.
Greetings, Bertus

0

• Official comment

  

  Tony W.

  Product Support Manager

  • December 11, 2024 13:53
  • Edited

  Hi Brutus

  Check your phase settings in the SUB-WOOFER. Here's how; https://support1.bluesound.com/hc/en-us/articles/360054845114-Adjusting-Audio-Settings-PULSE-SUB.

  If problems persist, please select Settings, Send Support Request in the BluOS App so our Support Crew may take a closer look.

   

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