No output Powernode 2i

Answered

Kristian

• December 02, 2024 12:03

Suddenly I get no output from any of the physical ports on my Powernode 2i, including the front headphone port. The only thing I get sound from is when using bluetooth paired to wireless headphones. I've talked to support already but as it's outside of warranty (soon 4 years old) they can only point to a service provider in my area. I'm wondering if any of you have a schematic diagram of some sort for me to have a look at and maybe finding what part is faulty. I've looked inside and can't find anything obvious so need detailed schematics to test against. Anyone? If not then it's probably going in the trash after four years, nice.

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• Official comment

  

  Tony W.

  Product Support Manager

  • December 03, 2024 16:08

  Hi Kristian

  I have escalated you to our Support Crew so they may take a closer look and gather more details.
• 

  Richard Kirk

  • December 24, 2024 19:50

  I have the same problem. Can someone from Support help me please.

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• 

  Kristian

  • December 24, 2024 20:02

  I replied in another thread but it has resolved itself. I had it powered off for about 5-6 days and then one day I just tried it again and then it magically worked. I suspect that the capacitors are discharging extremely slowly and that the recommended few hours to 24h is not enough for a power cycle.

  So try and have it unplugged for 5+ days and see what happens.

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  Bruce Miranda

  • December 30, 2024 21:11

  I have 2 powernodes that were both working fine. Disconnected them for a few weeks. Then plugged them in and now both do not output any sound. I even upgraded the firmware to the latest version and nothing.

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