Beyond frustrated. New app update wrecked everything.

Answered

Dan Irvine

• November 30, 2024 19:53

Downloaded suggested app update. Now nothing works. Flex has red light and doesn't show up at all. Node has blue lights but does not respond to tapping on setup screen. Experienced multi year user. No troub.e before update. Tried Uninstaller app and starting from scratch. Nothing works aaaaarrrghh!!!

0

• Official comment

  

  Tony W.

  Product Support Manager

  • December 02, 2024 13:51

  Hi Dan

  I see you have an open request into our Support Crew. They will be happy to assist.

  Until you hear from them, try rebooting your router, wait 5 minutes, reboot your Bluesound Players, wait 5 more minutes then relaunch the App.

  If that does not resolve the issue, they will be in touch.

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