Ever since the latest upgrade, I cannot create my music library

Answered

Tom Krotchko

• November 26, 2024 12:38

I have a music library of somewhere around 170,000+ songs on a NAS (QNAP 451+)  which has worked fine for quite some time.   After the latest upgrade, the library isn't created.  In fact, the re-indexing quits in less than 5 minutes with no error messages and as a result there is no library created.  I even deleted the share and re-added it but it doesn't make any difference.

I rebooted the system this morning and tried again, with the same result.

The only thing that I found that looked odd is the uptime on the system is never more than a few hours, and it seems to corresponds to when I tried re-indexing the library last.

Is there any way to go back to a previous version of the BlueOS?  I'm at a little bit of loss and frankly, I can't use my M33 now.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • November 26, 2024 14:55

  Hi Tom

  I have escalated your issue to our Support Crew so they can reach out and gather more details. They will be in touch via e-mail to provide 1:1 troubleshooting on this.

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