Vault 2 stuck in last weeks update. Solid Red Light, no response on attempting factory reset.

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Manfred B.

• 4 months ago
• Edited

My Vault 2 got stuck in last weeks firmware update. I have a solid red light and my unit does not response on several attempts of factory reset. My other 3 units are working fine.

1

• Official comment

  

  Tony W.

  Product Support Manager

  • 4 months ago

  Hi Manfred

  I have escalated your request to our Support Crew to gather more details... they will be in touch via e-mail to work directly with you 1:1.

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