Vault 2 stuck in last weeks update. Solid Red Light, no response on attempting factory reset.

Manfred B.

• November 25, 2024 18:49
• Edited

My Vault 2 got stuck in last weeks firmware update. I have a solid red light and my unit does not response on several attempts of factory reset. My other 3 units are working fine.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • November 26, 2024 14:54

  Hi Manfred

  I have escalated your request to our Support Crew to gather more details... they will be in touch via e-mail to work directly with you 1:1.

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