After recent update added albums not showing up in 'new'

Answered

James Fisher

• November 24, 2024 09:13

After updating my node and pulse flex recently I do not see the added albums in new.

 

I have a NAS drive with all my music stored on. Up until the most recent update, after reindexing the drive all music added since the last index would show in the 'Library' 'new' section. All music added before the recent update show but anything added since does not show. The music is there as it shows and plays if I search for it.

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 25, 2024 15:28

  It may not be BluOS related but how the file was added... The NEW tag is based on the timestamp on the source (Windows, macOS or NAS drive) that the file was created, edited or altered. If you are relocating a file (move) from folder to folder or even from device to device, the timestamp are not changed. If copied a clone of the file is created so does change.

  If you feel that is not the case, send us log file by selecting Settings, Send Support Request so we may take a closer look.
• 

  Seppi Evans

  Hi-Res

  • November 24, 2024 12:10

  You could try running the “rebuild index” , takes longer than the reindex but clears the database and starts again.

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  James Fisher

  • November 25, 2024 15:23

  Thanks, tried that but same issue.

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  James Fisher

  • November 27, 2024 11:06

  I have sent a request as they were downloaded from a record label and added to the NAS the same day.

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