Library on NAS drive not visible to one of my nodes

Andrew Dixon

• November 22, 2024 22:03

I have 2 nodes, which both pick up my files stored on a NAS drive. Both been working for months. In the last couple of days one of the players stopped showing my library, though the network share entry is still present. Both players, and my NAS, are connected to my network via Ethernet. I've swapped the players over to the others ethernet cable and the working player still works, and the one that lost the library connection still doesn't have it. I've tried rebooting the player and my NAS drive, no effect. Am I likely looking at a factory reset of the Node? Thanks for any advice.

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  Brian

  Lossless

  • November 23, 2024 20:40

  Another Bluesound user here.

  I suggest you try removing then re-entering the share on the problematic Node. If that fails a reset might be called for.

  Failing that contact Bluesound support here: support@bluesound.com

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  Andrew Dixon

  • November 23, 2024 22:00

  Thanks I'll give that a try soon!

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  Andrew Dixon

  • November 23, 2024 23:59

  I tried removing the network share and re-adding it, nothing changed.

  So I did another reindex, it processed about 4,000 of my approx 26,000 songs and said indexing complete. No sign of my library, so I did a factory reset, added the share again and did another re-index and it is the same, indexed approx 4,000 out of 26,000 songs and said it was complete but still no library showing and diagnostics shows "Total songs: 0"

  I have no idea what to try next! It's late now so I'll raise a support request in the morning......

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