Improve Pandora integration

Answered
David Honan

Hello, please improve the integration to Pandora. If you've ever used Sonos, they have Bluesound beat big time with respect to working with Pandora. I have a large Bluesound system in my house and when I use Pandora it is never reliable - often generating an error message saying that it has disconnected from the source. This is even more evident when playing different Pandora stations in different rooms. It is very easy to reproduce - just get a standard Pandora account through iTunes (which I've had for many years) and try the above.

I have a work around for this which works perfectly, flawlessly across multiple rooms, grouped or not ... I dug out my old Sonos Connect 15 player and connected it to the Bluesound Hub. Bam, fixed. No problem with Pandora sourced through that - no dropped connections from the source, no delays, sounds great. 

But, I'm really trying to fully switch to Bluesound and dump Sonos. Please look into the above so that I can finally do that. :) 

Thanks for listening.

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Comments

3 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi David

    Our Product Development Team did identify an issue with Pandora stream being interrupted and issues a fix to this in our most recent update BluOS 4.8.7 which was released to the public on November 19th. Please run an update and try again. If problems return or persists, please send our Support Crew some log files by selecting Settings, Send Support Request in the BluOS App and further troubleshoot.

    Thanks for #LivingHiFi.

  • David Honan

    Oh that is terrific! Perfect timing too. Go BlueSound.

    I will do the update to my system and try it out. 

    Thank you goes to the Product Development team!

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  • David Honan

    Didn't fix the issue. Sent a support ticket. Thanks.

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