Comments

6 comments

  • Official comment
    Seppi Evans
    Hi-Res

    It takes times for the App stores to propagate, with Android it can take a few days to be available everywhere.

  • Ray Proudfoot

    Thanks Seppi. I’ll keep checking. Could you answer another question please? When I launched the app this morning it showed an update was available. I declined. Is that an update for my app on my phone or firmware on the player? I bought it in February 2020.

    How long before I’m prompted again? I did delete it and downloaded the app from the store but the version was the same. All this to fix a problem I reported 5 months ago and is still ongoing. Very frustrating.

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  • Seppi Evans
    Hi-Res

    That’s the firmware update, prompts quite regularly but you can just check for updates and do it sooner if you wish.

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  • Ray Proudfoot

    I’m sorry to be a pain. I can’t see the option to check in the app.

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  • Ray Proudfoot

    Got it, thanks. It says Update Available. No further info present.

    But if I then close the app and reopen it the prompt to upgrade appears. Thanks! 😁

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