Alarm issue

Answered

James Devaney

• November 16, 2024 08:10

Hi I have set an alarm…which works… wakes me up then after one minute it’s cuts out and plays the annoying default alarm sound that’s built into the node 2i please help

1

• Official comment

  

  Seppi Evans

  Hi-Res

  • November 16, 2024 08:49

  The alarm switches to the default alarm if the radio stream is unreliable, I asked if it’s a morning alarm as many people on different platforms stream at all roughly the same time and this can lead to drop outs. One of my favourite stations fails with a 7am alarm but works fine at 6.58am

  You could try another radio station, or save the station in the TuneIn section with a lower bitrate (you can choose streams on many stations but not all)

  If you can recreate it successfully then do log a support ticket immediately after the alarm switches to to the default sound, this will send the logs for further checking.
• 

  Seppi Evans

  Hi-Res

  • November 16, 2024 08:32

  Hi James, what is the music source of the alarm that’s failing and is it a morning alarm?

  1
• 

  James Devaney

  • November 16, 2024 08:39

  Yes but it shouldn’t matter when alarm is scheduled…it shouldn’t stop playing the radio station or music then start playig inbuilt alarm sound…I think I might have solved it….you have to setup alarm in one take if you make a mistake you need to delete it and recreate …think it’s a bug

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