Help to load a bluos older version

Answered

Mithun Chowdhury

• November 06, 2024 20:27

Hi NAD support team, Can you please help me to load Bluos older version. In the new version the amplifier works sometime and most of time it doesn't work. Any help will be great

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 06, 2024 20:44

  Hi Mithun

  Your issue is not due to the new release but likely a network caching issue in your home network. Please reboot your home router. Wait 5 minutes. Unplug your NAD Receiver for 30 seconds then plug it back in. Wait 5 more minutes then launch the BluOS App.

  If problems persist, please contact support@bluos.net to help troubleshoot further.
• 

  Mithun Chowdhury

  • November 06, 2024 21:26

  Hi Tony,

  Thank you for the fast response. The AVR is connected with LAN cable, I will try it tomorrow and let you know.

  Kind regards,
  Mithun

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• 

  Tony W.

  Product Support Manager

  • November 06, 2024 21:39

  Don't let me know - let our Support Crew know as advised... thank you

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