Reindex only via wi-fi, not ethernet

Answered

Ian Cochran

• November 05, 2024 21:48

Last week my library disappeared from the Bluos app. All attempts to reindex or rebuild the library failed. Finally, after several days of back and forth with support, I was informed that reindexing is now only available with a wi-fi connection, not the much faster Ethernet one. Anyone else finding this? I don’t think I can be the only one. Supposedly a fix in process, but when that will happen is anyone’s guess.

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 06, 2024 13:26

  Hi Ian

  Support eventually came back with a message that this was a “known issue” and stating that the only way that Bluos could now reindex was via wi-fi. I changed my connection and reindexed via wi-if and finally I had my library back and accessible

  Sorry for the inconvenience - look for a patch in the next release of BluOS (coming weeks) to resolve older BluOS Models having network collision issues when wired and a lot of network traffic (such as Indexing).
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  Neil Redding

  • November 05, 2024 22:38

  Definitely not true. I have no problems reindexing over Ethernet.

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  Ian Cochran

  • November 06, 2024 00:56

  Neil, neither did I until last week. Support eventually came back with a message that this was a “known issue” and stating that the only way that Bluos could now reindex was via wi-fi. I changed my connection and reindexed via wi-if and finally I had my library back and accessible

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