Bluesound App not Listing Tidal Albums

Answered

Strat68

• November 04, 2024 23:22

For several days the app, when accessing Tidal, will start to list albums but after 20 or so it stops and it looks like they are waiting to load but never do. I have logged out and back in to Tidal and have rebooted the power node. Any suggestions welcome.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • November 06, 2024 13:34

  Hi Strat68

  We are having a hard time replicating this. Can you please reach out to our Support Crew and send them a log file of your player by selecting Settings, Send Support Request in the BluOS App. Once you fill out the online form and press submit, the log file will be automagically attached to your request.

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