Network Connectivity

Answered

saturnsf

• October 29, 2024 21:26

My Node loses network connectivity on a regular basis.I follow the instructions perfectly, yet what works is always a lengthy combination of trial and error and not the printed instructions. To say I'm sick of this is putting it mildly. I'm not a stupid person and this constant problem is maddening. I would never recommend Bluesound to any friend or coworker as the connectivity problems are so constant and nearly impossible to resolve. I am without access to my music so often that the Node is practically a piece of junk. I mean this. 

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • October 30, 2024 12:31

  Hi Sean,
  
  I see that you have submitted a support request. A member of our support crew will reach out to you soon.
  
  Thanks for #LivingHiFi
• 

  Brian

  Lossless

  • October 30, 2024 00:00

  Another Bluesound user here. 

  Just curious, is this a wired or wireless connection that fails regularly? Have you set DHCP address reservation for the Node on your router?

   

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