Missing folder on Vault 2i ?
Answered
I ripped a CD, did a re-index, and it shows up on the app as 'new'. It also shows up under the artist (Nic Jones) and under the album (From The Devil To A Stranger). It also plays, so it's obviously in the system. However, I wanted to add the artwork to the folder, but when I open the server and go to the Nic Jones folder, the album is not there! All his other albums are there. Where else can it be? I'm puzzled :-(
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Official comment
In the BluOS App please select Settings, Send Support Request, so the Bluesound Support Crew can review the log file and take a closer look. If you cannot do this then use email support@bluesound.com
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Try the Compilations folder
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There isn't a Compilations folder. Based on that suggestion, I looked in Various Artists but it isn't in there ...
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Sorry I should have said the Various folder, just use a computer connected to the Vault use the in built search to scan the Vaults share.
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I'm using my Mac to connect. I go:
Network > Vault > Shared > Music >
and then have looked in Nic Jones and Various Artists
Not sure what you mean by 'the in built search' -- sorry.
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Top right of the finder window on the Mac there is a search, type in Nic.
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It finds the folder on my Mac (in the Music folder) but not on the Vault. Would re-booting the Vault have any effect, do you think? I could try a 'hard' re-index via Diagnostics but that took a very long time last time I did it !
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OK, will do. Thanks for your time.
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I've just found another piece of information and I'm not sure of its relevance. The 'missing' album is one which went into the Vault as "Unknown -- ripped date/time" and I added the track titles, etc using Mp3tag. Having checked another one which was also ripped and I entered as Various Artists (since it was a collection), that too will play but isn't in the folder Various Artists.
Are you familiar with Mp3tag? I seem to remember it was a BluOS suggestion for processing a whole ripped album at a time.
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Sorry I use Bliss and Tag on the Mac combined with XLD.
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No problem. As you suggested, I sent a Support Request, I'll wait to see what that turns up.
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