Player Upgrade doesn't start

Answered

Oleg Krasnik

• October 13, 2024 11:35

I have annoying notification on upgrade (v4.6.3). I click 'Start Upgrade' and get modal "Start Upgrade. Then, I click OK, but nothing happens. The upgrade announcement still appears.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 15, 2024 20:55

  Hi Oleg

  Unplug your player for 30 seconds then plug it back in and try again. If that still does not work, our Support Crew will want a closer look at the log file... you can send this by selecting Settings, Send Support Request in the BluOS so we may take a closer look.

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