Can Not Restore Node 1 to Factory and Connect to WiFi
Answered
Hello:
I have a BlueSound Node 1 and am unable to reset to factory conditions. Additionally, I am unable to see the Node 1 on WiFi. Here is what I have tried:
1) Unplug the Node 1 for 30 seconds.
2) Place finger on pause button.
3) Plug in cord with finger on pause button.
4) LED goes solid red. Then rapidly flashes green.
5) From here I have attempted the following:
a) Immediately remove finger from pause button. Node 1 continues to rapidly flash green. Then turns off.
b) Continue to hold finger on pause button for thirty seconds. During this time, the LED stops rapidly flashing green and turns off.
My understanding is that the LED is supposed to flash Red indicating the Node 1 is resetting. But, I never get there.
What can I do to get the Node 1 restored to factory conditions?
Don
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Official comment
Hi Don
The Gen1 is slightly different - here's how; https://support1.bluesound.com/hc/en-us/articles/200272036
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Hi Tony:
Following these instructions this is what happens:
1) Disconnect power for 30 seconds.
2) With pause depressed, reconnect power.
3) According these instructions at power on and pause depressed, LED should flash Blue, Red, Green. Then be constant Red. But that is not what happens. I get a solid Red which then becomes a rapidly flashing Green. Eventually, the rapid flashing green stops and LED is off--no colors.
4) I have continued to hold pause for 30 seconds, but I never get to blinking Red.
Thoughts?
Don
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Hi Don
I have escalted you to our Support Crew. They will be in touch via e-mail to gather more details and help troubleshoot. Heads up, it is a long weekend in Canada so please be patient if we don't get to it in the next day or so...0 -
Thank you.
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