Some artwork will not show in (Mac) desktop app, but fine in the iOS version

Answered

Palle Jensen

• October 06, 2024 16:02

Mostly my music plays fine from my NAS, but a few albums does not show the "Album cover" but does it anyway in front of songs.

I run MacOS 14.6.1 on Mac Studio and uses MacOS App 4.4.1 BluOS 4.6.3

using  my iOS devices all is shown!!!

As per this screenshot

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• 

  Gerben

  • October 06, 2024 17:45

  Though I do not use MacOS, this appears to be the same as the bug I reported for the Windows app on 21-01-2024. Never got fixed, just like most other bugs do not get fixed.

  In my case, it was triggered if  any of the characters

  • ' apostrophe
  • ( left parenthesis
  • ) right parenthesis

  are present in any of the metadata fields

  • Album
  • Album Artist
  • Artist, only if Album Artist is empty

  There may be other characters triggering it, you have the parentheses in the album title.

  Bluesound confirmed they could replicate the bug. Why they cannot fix is beyond me, BluOS is broken.

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• 

  Palle Jensen

  • October 06, 2024 21:19

  Hi Cerben

  Removing the parenrheses does the trick, but rather irritating having to do that... well If the support team dont consider it important to fix... !!!

  I realise there are other albums on my NAS with these 'forbidden' characters , so I could fix these, but not likely, after all the music plays fine

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