Bluesound problem with Spotify and Tidal connect

Answered

Marcin Rycerski

• October 01, 2024 20:42

Bluesound does not work with Tidal connect and Spotify connect. I have a powernode paired with two flex 2i as a home theater and two pulse 2i paired as a stereo group. Tidal does not see the home theater group and Spotify does not see the stereo group. If everything is unpaired Tidal and Spotify see all speakers. What to do to make it work. I had the same Sonos set and everything worked. Everyone convinced me that Bluesound is better and it turned out that it is not.

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • October 03, 2024 16:00

  Hi Marcin,
  
  Please reach out to our support crew using the BluOS app and a member of our support crew will be happy to assist you.
  
  Thanks for #LivingHiFi
• 

  Marcin Rycerski

  • October 03, 2024 17:23

  Thanks for your reply. I reset all speakers, paired again and now everything is ok. I am already listening to music with bluesound :)

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