Library / local folder not showing up in music after indexing

Answered

Tom H

• September 28, 2024 02:18

I recently re-installed windows 10 so I had to set up my local music folders again in bluos on my computer. Had some problems but finally got it to add the folder and reindex the music files. But then when I click on music I only see the music services I added such as Tidal, I dont see the library option that usually is there in the same section. So now I can't access the local folder / music that was indexed. Any way to fix this ? Usually the library shows up under music after the indexing has been processed but I don't see it now.

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• Official comment

  

  Gerben

  • September 28, 2024 17:18

  Might be IP issue or ghost share, just a guess.....

  Have a look in the controller app at Diagnostics, which shows the current share(s) underneath Connected Shares:

  1. Verify if the IP matches that of your Windows PC. If not, better to assign it a reserved IP in your router.
  2. If two shares are listed, one of them may be a left over from a share you created to your previous Windows install. BluOS has a bug that has been around for years and leaves a "ghost share" behind, if you remove a share from BluOS while that share is not accessible in the network.
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  Tom H

  • September 28, 2024 23:28
  • Edited

  At the top under diagnostics it shows IP address, is that he IP of he player or ? Cause below where it says Connected Shares, it shows the path to the shared folder, and it has a slightly different IP. The first 6 numbers are the same but the last 3 numbers are different, should it be the same both places ? Im not sure how I can fix that to be the same. I'll try send a support ticket to bluesound and see if they can help me out with that, unless you know how :)

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  Brian

  Lossless

  • September 28, 2024 23:48
  • Edited

  The IP under diagnostics is the Bluesound player IP, the Connected Shares IP is where the local library is stored.

  If this is an IP issue it may be helpful to unplug the Bluesound player for 5 minutes, reboot the router and storage location, wait 5 more minutes plug in the Bluesound player and see if this resolves it.

  Best practice is to use device address reservations on the router for the player and storage location.

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