Comments

14 comments

  • Official comment
    Seppi Evans
    Hi-Res

    Power them off and reboot your Router. Once the router is fully up and running (5 mins) power them on and see how you go.

    Sometimes when devices reboot multiple times during firmware updates the Router looses track if the IP address changes and it’s still thinking out the old one.

  • Peter de Vos

    Should not be possible with fixed ip adresses imo. Did never happen before, but i will give it a try.

    0
  • Seppi Evans
    Hi-Res

    Yes, with fixed IP this would not happen but the Routers table can still become corrupted.

    0
  • Peter de Vos

    Looks stable at the moment😃. Thanks so far!

    1
  • Peter de Vos

    To fast. Lost connection again in the app, but also de volume buttons on the powernode do not react anymore. I think we have a bug here

    0
  • Tony W.
    Product Support Manager

    Hi Peter

    It is more likely a connection issue with your router allocation table as Seppi suggested. It may be best at this point to speak with one of our Support Crew members by e-mailing us at support@bluesound.com. Please include in your e-mail the make and model of your router along with any network extending equipment you are using.

    We also will likely recommend getting rid of static IPs which may be causing an IP conflict and use DHCP reservations.

    0
  • Peter de Vos

    Hi Tony,

    I do use DHCP reservations. The past few years never had any issue. Its just started after the update yesterday. The powernode is running fine, but when i make a group with my two flex speakers the problems begin. The speakers are in the same wifi network and i dont use network extending equipment as i live in an appartment

    0
  • Tony W.
    Product Support Manager

    Our Support Crew will be in touch via e-mail to gather more details and help troubleshoot.

    0
  • Peter de Vos

    Thanks

    0
  • David Whiter

    Another here who is finding that since the last update I have problems with no phone failing to find my players. Nothing else has changed in my network.......

    0
  • Peter de Vos

    Hi David,

    I my case the powernode is causing the problem. But still no solition for now...

    0
  • Andre de Jong

    Same here. since the update my powernode has been unusable due to connection issues both in operation and playback. Is there a way to downgrade the firmware?

    0
  • Peter de Vos

    Hi Andre, i my case i found the cause. My sub is connected wireless with the rt100. When i remove it the problem is gone. Im pretty sure its a bug, because it started after the latest update. It only occurres with streaming. On external input there is no problem.

    0
  • Marc Sabatier

    Hi

    Since the last firmware my node2 can't reindex my hard disk plugged on my local network in Samba mode.

    Reindex begins normally but more or less longer it s stop before ending

    0

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