MAC SEQUOIA15.0 LOSS OF CONNECTION WITH PLAYERS

Answered

Michel Griveau

• September 17, 2024 08:30

Hello

I'm facing a strange situation : I've lost the connection to usual players after loading SEQUOIA today - All is fine with iOS18 on iPad/iPhone for example

What could be wrong ? (I've also  checked the Access & Confidentiality Authorization in the System Settings)

Thanks for assistance

Michel

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• Official comment

  

  Tony W.

  Product Support Manager

  • September 17, 2024 12:24

  Hi Michel

  This is likely something blocking network traffic. I am escalating this to our Support Crew to take a closer look.
• 

  Chris van Beek

  • September 20, 2024 22:38

  With the latest update on bluos there is no connection possible, red light, disconnect power and modem does not do a thing, with app on iPhone and iPad. Qobuz and optical sound on TV is gone.

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• 

  Michel Griveau

  • September 21, 2024 09:06

  Hi Chris

  I just wish to let you know how the BLUOS CREW TEAM has detected and solved my own problem : I had not checked the Apple / Settings / Confidentiality & Security / Local Network / then ticked ENABLE in front of "BLUOS Controller" (and the same with ROON by the way which I mostly use even through BLUOS to access Qobuz or Tidal) - I was used to only check the "Accessibility" authorization

  I had no problems with the IPAD/IPHONE devices, only with my Mac mini 2018 : nevertheless after solving the matter with the Mac mini, I had to uninstall the ROON app on the iPad and iPhone (plus TabS6) and reinstalled the app to get back to the normal status (no matter with BLUOS)

  Hoping this might be helpful to you, but I'm not an expert in computing at all

  Michel

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