Control4 Integration broken for local sources

Answered

Dan

• September 12, 2024 08:19

Since updating my Note 2i and Vault 2i I can no longer play an album from the C4 control panel using local sources.

Hitting play now the cursor will start spinning until it times out, checking on the BluOS Controller will show that playing started, but it seems that communication with C4 room fails.

When my Installer configured Auto Power Room then it would start paying, but then I can not use it in another room. As I have a matrix to distribute sound to multiple rooms assigning a fixed output is not an option.

Is there another option that my Installer should configure to get this back working as before?

I can listen to Radio using services or to local sources using the Library mini driver

C4 is running v3.2.3 of the BluOS_C4_Driver

0

• Official comment

  

  Tony W.

  Product Support Manager

  • September 12, 2024 15:12

  Hi Dan

  I have escalated your issue to our CI experts on our Support Crew. They may ask you to run some tests and provide a project file. They will be in touch via e-mail.

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