Qobuz failures

Answered

Adam Jones

• September 06, 2024 23:31

Have worked for several months with support to resolve constant “Couldn’t Load Content” and “Remote Service Error” messages. Extensive lags. Do others have this experience with Qobuz thru BluOS? I’m on iOS devices if it matters. Have reset router (I’m using a wired connection to a NodeX), uninstalled the app, rebooted the device, changed DNS servers, logged out and back in to Qobuz within BluOS. Nothing resolves the issues.

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• Official comment

  

  Seppi Evans

  Hi-Res

  • September 07, 2024 10:20
  • Edited

  Hi Adam, this might be a local networking issue causing the lag and ultimately the timeout messages. Good old Google DNS at 8.8.8.8 is best to try as both 1.1.1.1 & 9.9.9.9 often have issues but fast DNS. Can you also try using Radio Paradise FLAC streams as these are generally a higher bitrate than radio stations.
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  Brian

  Lossless

  • September 07, 2024 00:36

  Another Qobuz + Bluesound user here.

  I'm not having any issues with Qobuz, in British Columbia, Canada. 250 Mbps Fibre Internet, TP-link router + mesh network.

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  Adam Jones

  • September 07, 2024 01:37

  Thanks for the input. Perhaps it’s my Node X, although it works perfectly with TuneIn

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  Adam Jones

  • September 07, 2024 15:36

  Hey Seppi - I’ll give it a shot. I tried .1.1.1.1 and 1.0.0.1 the other day. I subscribed to tidal again to test and it is working as expected thru BluOS and via connect. Paradise Radio (says MQA for me, not FLAC) works well.

  Qobuz works great once it actually loads. I can access and instantly play from my recently played list. I just can’t get into favorites or run searches in Qobuz

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