Android app throws me out of the Search box

Answered

Phil 3100

• September 01, 2024 21:53

When I enter a search (usually Amazon Music) in the search field in the Android app, I keep getting dumped out of the search box after only entering a few characters, and I have to click in the box to insert the cursor again and complete entering the search term. Not exactly the end of the world, but it gets a bit irritating after a while. Is anyone else seeing the same?

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• Official comment

  

  Tony W.

  Product Support Manager

  • September 03, 2024 18:21

  Hi Phil

  I suspect this may be related to an ongoing service disruption with Amazon Music. Please see here for more details; https://support1.bluesound.com/hc/en-us/community/posts/25944939882647-Amazon-problems-again

  If not, please e-mail support@bluesound.com so we may take a closer look.
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  Phil 3100

  • September 04, 2024 08:19

  Thanks Tony. I've contributed to that thread as I also suffered the Internal Server Error messages, although streaming from Amazon seems to be working again since the weekend. I'll see how it goes.

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