Playback problem with Tidal HR files

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2 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Eduard

    Connect the NODE using RCA cables to your amplifier to rule out a playback problem with the NODE. If the NODE plays fine this way, double-check your external DAC documentation to confirm it is not locked to a certain output only or does support 24/192 playback.

    If the NODE is not playing 24/192 playback out of the RCA connectors, please select Settings, Send Support Request in the App and our Support Crew will help troubleshoot further but I suspect it has to do with 24/192 playback on the external DAC.

  • Eduard

    Dear Tony

    Thank you very much for your quick reply.

     

    Your right that the HR files are playing on the RCA line-out on the Bluesound node.

    It’s strange however that some HR-files are played trough the coaxial connection to my external DAC and others aren’t.

    In the past, when MQA was still active, my DAC showed regularly files up to 24/192kHz. So as far as I can see there is no lock on my Mytec DAC who even threats HR up to 24/384kHz and DSD256.

    Best regards,

    Eduard .   

     

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