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  • Official comment
    Tony W.
    Product Support Manager

    Hi John

    This sounds like a network throughput error;

    • Reboot your router
    • Wait 5 minutes
    • Reboot your player
    • Wait 5 more minutes
    • Relaunch the App on your phone

    If doing that still results in errors, please e-mail support@bluesound.com and our Support Crew will be happy to help troubleshoot further.

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