There's a lot right with Bluesound and it's too easy for us to moan

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  • Official comment
    Tony W.
    Product Support Manager

    HI Ian

    Thank you very much for your feedback...

    The thread was CLOSED as the conversation was, in our humble opinion, veering off-topic. These are great conversations but unsure if our Community Forum is the right place for it (though it is an open forum, it is privately owned by Bluesound's parent company).

    Thank you very much for your vote of confidence, it is appreciated. As one who oversaw a Y2K compliance project in a previous era, I do appreciate the comparison and yes the ripple and butterfly affects are real...

    All I can add is that BluOS also has Application Interfaces that run on 4 separate operating systems, with 10s of integration system and incorporates close to 40 different partnered music service' APIs or SDKs That is a lot of other moving parts our Teams can't control but must stay in step with.

    This doesn't mean we don't value what is stated here and why we pay attention and try to implement as much for everyone as possible... and why we monitor this Community. We do appreciate our consumers letting us know when we misstep, and we do try to correct when we can or at least explain why we do not think we did...

    Thanks for your vote of confidence and most of all for #LivingHiFi

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