Widget IOS broke after latest update

Answered

Michel

• August 01, 2024 09:06

Widget on IOS (multiple devices with different ios versions and latest updates) stopped working. Only shows ‘not connected’ and ‘laden niet mogelijk’ (Dutch). The Bluos app however does work and is connected. Tried to restart and update all devices. Even restarted the wifi network.

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• Official comment

  

  Tony W.

  Product Support Manager

  • August 01, 2024 18:59

  Hi Michel

  Our QA Team is investigating this possibly affecting iOS 18 devices. I am escalating you to our Support Crew so they can gather more information from you to help us find the root cause.

  We will be in touch via direct e-mail.
• 

  Michel

  • August 02, 2024 08:38

  Thanks! After one day of no connection, this morning the widget was working again.. I did not change anything in the meantime, so maybe a glitch.

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