Won’t connect with analog 1 input attached

Answered
John Hovard
Once I connect an analog input the Powernode it will no long connect to the network. Once I remove the analog connection it will connect to the network
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Comments

13 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Sorry to hear this John

    Our Support Crew will be in touch to advise on next steps...

  • Seppi Evans
    Hi-Res

    How odd, what is on the other end of the analogue lead you plugged into the POWERNODE.?

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  • John Hovard

    It's plugged into a portable cd player

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  • Seppi Evans
    Hi-Res

    And… what socket on the CD player have you used?

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  • John Hovard

    Hmmm.... that might be it,
    The headphone socket

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  • Seppi Evans
    Hi-Res

    Ah! the headphone socket has a much greater level of amplification and can in some cases cause damage, the POWERNODE can take an optical or line level input. It’s was probably overloading the circuit’s.

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  • John Hovard

    Ouch !!

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  • John Hovard

    With cd turned off, just having the plug inserted causes the issue

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  • Seppi Evans
    Hi-Res

    Unplugged at CD end?

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  • John Hovard

    No

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  • Seppi Evans
    Hi-Res
    • Edited

    External PSU / mains on the CD?,if so remove it.

    When support make contact refer them to these posts.

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  • John Hovard

    Unfortunately now the Powernode will not connect to the network at all, whether the cable is plugged into analog 1 or not. I rebooted the Powernode and my router.
    John

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  • Seppi Evans
    Hi-Res

    Support will be in touch to investigate.

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