NAD M66 won't update

Answered

Marotomd

• July 10, 2024 15:42

I just got a new replacement NAD M66 (old one had broken hardware)

I am unable to update the firmware/BluOS to 4.4.11 (the latest for M66)

It is stuck on the version that it was shipped with (4.2.105)

I am quite familiar with how the M66 works. My old broken one I have had since April. So I know how updates are supposed to happen

I have tried factory reset. I even tried connecting it directly to the router as was suggested by NAD support. It did not work and they have not yet responded to offer other suggestions

Anyone have this issue?

THANKS

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • July 10, 2024 17:12

  Hi Marotomd,
  
  I see that you are already working with our support crew. Please continue to work with us with your support request.
  
  Thanks for #LivingHiFi
• 

  Seppi Evans

  Hi-Res

  • July 10, 2024 17:09

  You will have to continue working with NAD support, there are some NAD users here but predominantly Bluesound being the Bluesound forum and unlikely to have experienced the same issue.

  My only pointer would be to try a different DNS server and a re root of your Router.

  -1

Please sign in to leave a comment.