The iPad connection via Ethernet is no longer functioning

Answered

Lorenz

• July 09, 2024 06:25
• Edited

Until recently, my iPads were capable of connecting to the player through Ethernet. Because of an app update, I now have to use WiFi exclusively because it constantly asks for it. Would it be possible for you to disable this again?
PS: The latest windows app on the same network is still functioning flawlessly.

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• Official comment

  

  Alain DW

  Lossless

  • July 09, 2024 06:30

  I think you should try to "refresh" your network after an update.

  Cut power to your router and Bluesound player. Wait 5'. Power up your router and wait again 5'.

  Restart the player(s). Open the app and see if it solved the issue.

  If the problem still occurs, delete the app(s) from your ipads and re-install.

  As a last resort you better contact the Bluesound support team using the support request in the app.

   
• 

  Lorenz

  • July 09, 2024 09:56

  I appreciate your help! I've already done everything except for reinstalling the app. Although I'm not sure why, this has finally made it possible to use the iPads again:-)

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