Unable to listen many music that I want

Answered

Renato Sandrini

• June 29, 2024 15:24

Randomly for various authors it started giving me the search result "unable to load content". I use Amazon Music and until now I had listened to these same authors without problems. What should I do ?? I contacted support and they replied that in the future with a new firmware they think they will solve the problem. I have two Node and I have had friends buy many of them and this problem seems really serious to me, I pay a subscription to listen to music and the Node streamer won't let me listen to it!!?? 😡

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• Official comment

  

  Gerben

  • June 29, 2024 16:05

  There is another post, which discusses your issue on Amazon Music and a similar issue for the local library / USB. I do not use Amazon, but for the local library the issue was resolved by downgrading the Android app to 4.2.4, the Windows app is not affected either. So, if you use Android as well, you may consider doing this.

  Have a look at:

  https://support1.bluesound.com/hc/en-us/community/posts/23991938448919-Service-unavailable-Android-Could-not-load-content
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  Richard

  • June 30, 2024 18:27

  Same issue forme, which I raised in the Android Controllers section of this forum.Never recieved a solution.

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  George Gerner

  • July 04, 2024 19:36

  I concur with your issue.  Time to look at Cambridge as Node determines what to do.

  -1

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