Probleme de connection avec mon Node X sur Windows

Answered

Xavier Brisson

• June 28, 2024 11:29

Bonjour,

J'ai un souci avec l'application BluOS sur windows 11.
En effet, mon node X fonctionne parfaitement avec l'application sur mn iPhone, mais, sur windows, l'application ne trouve pas mon Node X.
L'ordinateur est bien évidement connecté sur le meme reseau WIFI. Faut-il que je connecte mon Node X avec un cable ethernet ?

Merci de votre retour
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Good morning,

I have a problem with the BluOS application on Windows 11.
Indeed, my Node X works perfectly with the application on my iPhone, but, on Windows, the application cannot find my Node
The computer is obviously connected to the same WIFI network. Do I need to connect my Node X with an Ethernet cable?

thank you for your comeback

0

• Official comment

  

  Tony W.

  Product Support Manager

  • June 28, 2024 13:45

  Likely the issue is being created by either your Windows Laptop local firewall or security software turned too high to prevent local network traffic or possibly your router not allowing multiple devices to speak at the same time (multicast disabled).

  First step, see if Windows Defender is turned on and try turning it off...

  If that does not work, on your iPhone, please select Settings, Send Support Request so our Support Crew may take a closer look. When filling out the on-line form, please include the make and model of your router, and if provided by an Internet Service Provider, who that ISP is.

  Also let them know which Network Security or Firewall Suite you are running on your laptop.
• 

  Xavier Brisson

  • June 28, 2024 16:29

  Probleme reglé !!! 

  Merci beacoup pour votre reactivité !
  
  Et merci pour votre materiel et le son qu'il propose !!!
  
  

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