Blu0S couldn’t load content

Answered

soundblue

• June 27, 2024 14:20

Why does this keep happening? Screen blacks out and gives this message. I have to unplug the NodeX and start again. Getting frustrated with this software it’s a backward step to Logitech Media server

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• Official comment

  

  Tony W.

  Product Support Manager

  • June 28, 2024 13:35

  This is often caused by your App not discovering the Player due to your home network blocking traffic. I have escalated this to our Support Crew so they may take a closer look. They will be in touch via e-mail to ask some specific router details off you and provide more 1:1 troubleshooting.
• 

  Jordi Vilà

  • July 21, 2024 12:53

  I also have the same problem. Unable to load any bluos app screen. My psp alpha iq speakers can play the last music I played thru bluos. Nothing else because the app hang.

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  Theunissen Toon113

  • July 29, 2024 17:41

  after the install off the new update i have a problem with the mine phone where I have installt tthe update.

  Mine android phone tells me she can not find the players and when he sees the players there is no sound

   

   

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  Theunissen Toon113

  • August 01, 2024 16:47

  Thanks for you support I have discoverd that one digital coax cable was not realy good connected to the Node.

  now every works perfect thank you verry much

  greets Toon

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  Theunissen Toon113

  • August 02, 2024 12:30

  Gisteren functioneerde app goed en vond snel de spelers.

  Vandaag wilde ik muziek streamen maar de spelers zijn weer niet zichtbaar! Vandaag heb ik de node opnieuw gereset door de stroom er af te halen. Helaas zijn de spelers weer niet zichtbaar in de app

  Serie number  van de node K59N2B06735

  Yesterday the app functioned well and quickly found the players. Today I wanted to stream music but the players are not visible again! Today I reset the node again by removing the power. Unfortunately, the players are not visible in the app again Serial number of the node K59N2B06735

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  Tony W.

  Product Support Manager

  • August 02, 2024 13:41

  Hi Theunissen

  Please continue to work with our Support Crew and the Open Request you have with them to help you out...

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  Theunissen Toon113

  • August 03, 2024 10:11

  Hi Tony currently the node is connected with a cable to my home network. can I also connect the node with wifi? if so I would like to receive a manual that I can use to connect the node with wifi to the router

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• 

  Terry

  • October 22, 2024 11:23

  My NodeNano is now frozen. On the app it says”Couldn’t Load content”. I can’t stream usic or play fro an external HD. At this stage, the NodeNano is a useless piece of junk.

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• 

  Tony W.

  Product Support Manager

  • October 22, 2024 12:34

  HI Terry

  Please reach out to our Support Crew at support@blueosund.com. They will be happy to help troubleshoot your network connection.

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