Can’t get an answer about my RMA label

Answered

Jared Dean Blanchard

• June 26, 2024 01:59

I received a unit that is defective, submitted an RMA request to just have it traded out for a new unit and it was approved. I received an email with an RMA number and it said that I just needed to download and print out the label to ship it back , but there was no label. I’ve called an emailed to no avail. I just want to send it back and get a new replacement. I’ve only had it for a few weeks and haven’t been able to enjoy it.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • June 26, 2024 12:22

  Hi Jared

  I have escalated your issue to our Support Crew to investigate further. They will be in touch...

   

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