Amazon Prime Ad

Answered

Arthur Sawl

• June 17, 2024 15:08

I just did the latest BluOS update. Now I keep getting offers to join Amazon Prime Music. Each time I press cancel the banner/ad keeps coming back within a minute or less. Continually!! What are my options here??

0

• Official comment

  

  Tony W.

  Product Support Manager

  • June 18, 2024 12:27

  Hi Arthur

  This is related to your Amazon Account and the tier being recognised. Please try logging out of Amazon from the Manage Music Services Menu on the Music Tab. Restart your Bluesound Player from Settings, Diagnostics, Reboot. Once the Player restarts and is back online, log back into Amazon.

  If the problem persists or returns, please select Settings, Send Support Request so our Support Crew may take a closer look.

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