Audio drops with hdmi arc
AnsweredMy LG tv is through HDMI arc connected with my Powernode 2i (4.4.11). The audio drops every couple of minutes for a second or so. Issue does not appear when audio is played through tv speakers. I have this set-up for 4 years, the issue is recent. One change is a different hdmi cable, another is newer Blue OS.
I’ve tried a different HDMI cable, the issues stays.
Any idea what might resolve this? Thanks.
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Official comment
Does it happen with the old HDMI cable? If it does, please select Settings, Send Support Request in the App but I would consider first shutting everything off (including unplugging from the wall, and replacing the HDMI cable.
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Hi Tony, replacing hdmi cables indeed solved the issues. I got certified cables from Qnected.
I had to replace both cables Tv - tv modem and Tv - Power node. Replacing only the latter was not sufficient.
Thanks again for the support.1 -
Thank you for the response Tony.
I've had a similar issue where after an HBO app update the audio in HBO was gone. An HDMI cable replacement resolved that issue strangely enough.
Is there a version indicator or something like that for an HDMI cable that would be best?
Thanks again
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Well...
Our good friends down the hall at NAD Electronics always encourage consumers to "Trust the cable with the label" when installing one of their AV Receivers.
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