Powernode does not receive sound of Samsung tv

Answered

Olgers

• June 04, 2024 14:42
• Edited

I have a problem here that seem to occur with more Bluesound owners.

Since two or three weeks the tv sound of my Samsung Frame television does not automatically find the HDMI-eArc cable going to my Powernode N330.

I have tried all possible solutions that I could find on the internet. Without any luck.

HDMI-eArc cable Is fine.

Samsung points the finger at Bluesound.

All this is very annoying.

Should I buy another tv or another streamer?

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • June 04, 2024 19:49

  Hi Olgers,
  
  I've escalated your feedback to a support request. A member of our support crew will reach out to you soon. 
  
  Thanks for #LivingHiFi

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