Playing music from Tidal - crashed the Pulse M
Answered
Only a week into owning the Pulse M and I am not sure - I am streaming music from Tidal and it works fine for a while then stops playing and BluOS app just does not load properly - everything blank with ‘nothing playing’. The only way for the player to be seen is a reboot of the unit which I have done twice already this afternoon. Not great. Maybe should of gone down the Sonos route
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Official comment
The error is saying the music / connection to Tidal is the problem and or dropped off the network, If using Wi-Fi check that you have a good enough signal where the PULSE M is sited.
Also do try rebooting your Router and checking to see if the M has the latest firmware. For testing you could temporarily connect it via Ethernet directly to the router see if the issue stops.
As for Sonos, head over to the forum for the latest about their recent update.
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streaming from iphone using spotify and that has just crashed the unit again - so another reboot needed 3 time this afternoon - so don’t think it is tidal - will check out the update from Sonos
All the buttons on the pulse unresponsive - nothing happens - the blue light is on but none of them respond
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It’s dropping off your network rather than crashing, best to contact Bluesound support directly if rebooting the router did not help.
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Not a wi-fi issue as everything is solid as I say the Pulse M has crashed
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raised with Bluesound support directly - thank you
PS: yes Sonos not the greatest update by the sounds of it on the forums :(
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Whilst you wait for support you could try playing one of the FLAC or MQA streams from Radio Paradise via the BluOS App as this will remove your Phone / Tablet from the equation and its local connectivity.
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