My powernode losses connection

Answered

Jonas Andersson

• May 01, 2024 14:35

My powernode losses connection evertime I listen to music. Especially when I have listened to vinyl and want change volume. It doesn't help to restart the node, I have to restart the router. The light is blue on the node.

0

• Official comment

  

  Seppi Evans

  Hi-Res

  • May 01, 2024 15:00

  Hi Jonas, if restarting your Router works then it does rather point to an issue with the local network.

  Can you try using another device as a controller preferably an Ethernet wired device such as a PC or Mac. The Blue LED does indicate that your POWERNODE is still connected but I suspect it’s your controller device that is loosing connection.

  If the above does not help then using the BluOS App log a support ticket as this will send the logs to Bluesound.

Please sign in to leave a comment.