Comments

9 comments

Date Votes
  • Official comment
    Mark T.
    Sr. Support Crew Member

    Hi Ron,

    I've escalated your feedback to a support ticket. A member of our support team will reach out to you soon. 

    Thanks for #LivingHiFi

  • Seppi Evans
    Hi-Res

    Please describe in detail what you are doing, what / where are you downloading from and how you have the tracks stored.

    0
  • Ron

    When I want to add a downloaded song to a playlist, then I can only add the song to my playlists from a to j. So if I want to add the song to a playlist that starts with k or s, the app doesn’t show that playlists.

    0
  • Seppi Evans
    Hi-Res

    Downloaded from where, and how do you have the track stored? On a NAS hard drive or memory stick attached to a Bluesound player?

    0
  • Brian
    Lossless

    Just another user here. Which platform are you seeing this on? A phone, tablet or desktop version of the BluOS controller? Is the limit the track name, artist name or album name? Local library or streaming service?

    When I sort by Artist release date I can select any track beginning with any letter and add it to a playlist.

    0
  • Ron

    It’s on my IPhone, I start the download via the Tidal app. That’s also on my phone.

    0
  • Seppi Evans
    Hi-Res
    • Edited

    Try using the BluOS App and not Tidal (appreciate you will get a different quality). This actually sound like a Tidal App issue as BluOS is just an end point in this situation.

    0
  • Ron

    But I am using the Bluos app for years….

    0
  • Ron

    Thanks for the help, I hope it can be solved.

    0

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