Powernode suddenly stopped working

Answered

Peter Petersson

• April 10, 2024 08:44

Hi!

My PowerNode suddenly stopped working. I didnt get around to checking on it since sometimes this happens to me with my 6 BlueSound products that they loose bluetooth connection since the v4 update. Its in the topp cubbard in the kitchen so kind of hard to reach, haha. But checked it yesterday but its completely dead, nothing happens when I reconnect the power cord

Any ideas what to do?

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• Official comment

  

  Seppi Evans

  Hi-Res

  • April 10, 2024 12:32
  • Edited

  I would try another mains lead and socket / outlet to rules those out and then send a support request to Bluesound using the BluOS App.
• 

  Peter Petersson

  • April 10, 2024 13:50

  Yes, I tried another cable and another outlet but still nothing. Thanks! Didnt know about the support request in the app, will try that

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