Comments

4 comments

Date Votes
  • Official comment
    Alain DW
    Lossless

    Most likely a communication error. I would first try rebooting your streamer. If this doen't help, reboot the router.

    Also relaunch the app.

    As a last resort, send a support request using the app: "help">"send support request"

  • Michael Bugda

    I had that happen as well, but rebooted and then it didn't seem to occur anymore.  Then later I noticed that there weren't any signs of my TuneIn jazz favorites like I had a few weeks ago.  Not sure if there's any correlation here, probably not, but I noticed this after the last firmware update.  Now when I select Tunein, no favorites were showing any longer (I originally had about 10). So, when I go to the "Music" tab to select some jazz stations, some of them don't appear to be  available any longer.  But if you poke around and do a search by name, you can find a few.  Okay, I figured it out I think, re-added most of my favorites, and everything seems good again.  But is there a way to re-order my selected stations in my favorites list?

    0
  • Tony W.
    Product Support Manager

    Hi Michael

    There was a temporary service disruption with TuneIn Radio on December 19th of this year causing favourites not resolving due to a possible outage on TuneIn Servers. It has since been resolved. Restarting your player resets your connection with the TuneIn Server and all should be good. Sorry for the hiccup.

    0
  • Michael Bugda

    Thank you for the info!  How about in the future being able to re-order my favorites in the BlueOS app?

    0

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