Bluesound Node Gen1 crash during update: where is the manual firmware download?

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Followed by 2 people
Rik

Hi Support Crew,

My Bluesound Node Gen1 crashed during the latest update. I had this before a few years ago, when I could download the firmware manually on your website and flashed the device using the USB port. I cannot find the images anymore. 

Can you please provide them?

Kind regards,

Rik

 

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3 comments

Date Votes
  • Official comment
    Mark T.
    Sr. Support Crew Member

    Hi Rik,

    Please send us a support request to support@bluesound.com and a member of our support crew will reach out to you soon.

  • Rik

    Hi Seppi,

    I've tried what you asked for, but the send support request button is not working. The app is just saing 'no player found'. Which makes sense, because the player simply has a red light on and in my router I also see that it is not connecting to my network. Which means it crashed

    Last time with this it helped to plug-in the USB with the newest firmware and do a new flash by powering on by pressing the top button.

    Please send me the firmware

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  • Rik

    Dear support crew,

    Every 3rd to 4th update causes problems of my Bluesound crashing in 'hotspot mode' (red light on). The only option in this case is to do a new flash with the firmware you provided about a year ago. 

    This flashing is working, but with the most recent release it is crashing again when I do an update over the flashed version. 

    Could you please provide me with a new version of the firmware, or even better: a more structural solution to keep my Node up and up-to-date!

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