Tidal Login via Google Account not possible on Node 3

Answered

Andrin Arber

• March 27, 2024 19:49

I would like to log in with Tidal on my BlueSound Node 3. When I want to add the Tidal service in BluOS, I can't log in via Google because I can't click on the button (it is greyed out). Other login options didn't work either (Facebook doesn't work because Facebook's security regulations don't allow you to log in on an embedded browser). I tried this on my smartphone (Google Pixel 6) and on two other smartphones. 
I also tried this on my desktop computer (Windows 10), but the BluOS desktop controller can't even find my player.
In addition, my BlueSound Node 3 sometimes suddenly loses the connection to my Tidal Connect. I can still use services and play music in BluOS, but I can no longer control the music from the Tidal app. After restarting the Node 3, it works again.

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0

• Official comment

  

  Tony W.

  Product Support Manager

  • March 27, 2024 19:55

  Hi Andrin

  Try this; https://support.bluos.net/hc/en-us/articles/360000235267

  If that does not work, please select Help, Send Support Request in the BluOS App and we will take a closer look.

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