Pandora missing

Danny

• March 23, 2024 17:33

The pandora music service is missing. I have tried the following below. - Restarted the bluos appliance by disconnecting the power and reconnecting - Attempted to load music services from different appliances - Added the bluos appliance to a different network- Connected to the bluos appliance directly from the browser using its IP address - Rebuilt IndexI can see all music services wtih the exception of pandora. Please help this is very fustrating.

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• Official comment

  

  Seppi Evans

  Hi-Res

  • March 23, 2024 19:12
  • Edited

  Should be there if you are located in the USA and using the BluOS App on either Android or iOS.

  Beyond this you need to log a support ticket.
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  Danny

  • March 23, 2024 22:38

  I live in USA and using Android and PC so not sure what's going on. I have a support ticket submitted just waiting on a reply

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  Seppi Evans

  Hi-Res

  • March 23, 2024 22:42

  Try an Android or iOS device

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  Danny

  • March 24, 2024 01:03

  Yeah I tried from my Android phone and same results. It's hard to believe that I might be the only person experiencing this problem.

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  Danny

  • March 24, 2024 01:06

  I tried directly from the bluos device via IP address and same thing. Which leads me to believe it's the bluos device that is the problem

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  Seppi Evans

  Hi-Res

  • March 24, 2024 07:41

  Whilst you wait for support you could try rebooting your router followed by your Bluesound device.

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